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Ordering Translations Is Easy
Choose one of two tracks: Self-serve or managed services.
Whether you need to translate a brochure, video, or highly complicated technical document, Lionbridge makes ordering a snap. Choose our self-serve Gengo offering for simple, straightforward translation requirements. Choose one of our managed services under Lionbridge Language Cloud™ for complex projects. Need help deciding which option to select? Reach out, and we'll be happy to guide you.
Lionbridge Service Models
All our self-serve and managed service solutions run on Lionbridge’s cutting-edge, AI-powered platform and use various levels of human input to meet your content goals.
Lionbridge Service Models
All our self-serve and managed service solutions run on Lionbridge’s cutting-edge, AI-powered platform and use various levels of human input to meet your content goals.
Lionbridge Translation Ordering Options FAQs
These are answers to questions our customers frequently ask.
How many translation ordering options does Lionbridge offer?
We offer a self-serve and a managed service option with two tiers of service based on the size and scope of the project.
When should I use the Gengo ordering option?
Use the Gengo self-serve ordering platform for simple projects. This option supports a variety of text-based file types.
When should I use the Lionbridge Cloud ordering option for managed services?
Use the Lionbridge Cloud ordering platform for larger projects that require managed services and benefit from our sophisticated AI platform that can leverage historical translations and terminology. We have varying levels of support options. Our most advanced offering, Lionbridge Enterprise, enables you to secure services for the most complex, non-standard requirements.
How can I access Gengo?
Visit the quote/order page to create your project. You can sign in anytime during the process.
How can I access the Lionbridge Cloud for managed services?
Contact our team to provide details about your project, and they’ll help you get started quickly.
Does Gengo produce quality translations?
Yes, professional translators conduct translations via the Gengo platform. You can select from numerous styles and quality options, such as extra reviews, to achieve your desired outcome. The solution is fully automated, which drives speed and promotes quality.
What file types does Gengo support?
Gengo supports Excel, Word, PowerPoint, Acrobat, Open Office, Rich Text Format, and Plain Text.
What if my file types or requirements are incompatible with Gengo?
Contact us to get started with the Lionbridge Cloud ordering option for managed services solutions. Our team can handle virtually any file type and configure a project to meet your specific needs.
Why am I being directed to use the Lionbridge Cloud when trying to order my translations via Gengo?
We will direct you to Lionbridge Cloud when you request a service that is not currently automated or compatible with Gengo. Here, you will see all your options. If you can simplify your requirements, you may be able to resume ordering on Gengo. Refer to our support page for more information. If you cannot simplify your requirements, get in touch and our team can help.