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Smart MT™ — Machine Translation Services to Help You Localize Everything™

Excel in digital-first marketplaces and localize your entire customer journey with advanced Machine Translation technology and AI.

Ready to translate and localize all your content?


Scale aggressively, enter every market, and enrich customer and employee experiences.

Market research shows consumers expect translated content in their native language. Capture their attention with Smart MT, Lionbridge’s Machine Translation tool, and Aurora AI, our content orchestration platform. We’ll utilize numerous MT engines (including AI for a review, if desired) to localize your whole customer journey with optimal quality. Our Machine Translation (MT)  solution is fast and unlocks peerless translation productivity — especially with additional creativity, fluency, and sophistication of AI translation. For routinely powerful localization, leverage Smart MT and AI as a regular part of your workflows.

Harness the Power of Lionbridge Smart MT and AI

Smart MT is an enterprise-grade Machine Translation solution that will make your translations better, faster, and more efficient. Add our generative AI language services to sharpen quality even further.

Machine Translation as a Service

Embed Smart MT into all your content workflows effortlessly. Integrate to leading Content Management Systems (CMSs), Product Information Management (PIM) systems, Digital Asset Management (DAM) systems, e-commerce platforms, and other internal solutions with just a few clicks.

Real-time Machine Translation

Plug the Smart MT product into your ticketing systems or real-time chat solutions to help your customer success teams deliver enhanced customer experiences in any language. Our transparent Software as a Service (SaaS) model eliminates per-user charges in favor of a simple monthly subscription fee that enables all the members of your organization to use the technology.

Secure Machine Translation

Smart MT provides a safe alternative to the free Machine Translation offerings, which aren’t secure and may put your company’s content and privacy at risk.

Generative AI Translation and Localization Services

Add assisted post-editing technology to your solution. Our Large Language Model (LLM) can perform an additional quality review to further refine MT output. LLMs are advanced AI tools trained on vast amounts of data to understand and analyze language. Rely on the creative, nuanced capabilities of our honed AI systems to further enhance your machine translation quality.

Why Choose Lionbridge’s Smart MT Solution?

Smart MT’s Standout Features

Using Machine Translation to Improve Employee Engagement at a Large Aerospace Technology Provider

Lionbridge helped a leading aerospace technology company create a real-time translation solution for 180,000 global employees to communicate effectively. Lionbridge used its Smart MT, a Machine Translation as a Service solution, to help the company deploy its intranet site in nine languages. We also helped them seamlessly integrate the multilingual intranet into its existing infrastructure. The customer saw increased employee engagement because personnel could now translate more and successfully connect across multiple languages and regions.

One Solution to Meet All Your Organization’s Pressing Business Objectives

Smart MT is tailored for customer support teams, employees in multilingual corporate environments, and localization and marketing teams

Get Smarter™ About Machine Translation

Smart MT is an enterprise-grade Machine Translation solution that will make your translations better, faster, and more efficient.

Unveiling Lionbridge Aurora AI: Revolutionizing Localization with Lionbridge CTO Marcus Casal

Join Marcus Casal for a fireside chat about Lionbridge Aurora AI, our innovative orchestration platform that transforms localization workflows.

Smart MT™: Machine Translation for the Digital Age

Companies can leverage MT to offer digital experiences in local languages, achieve better customer satisfaction ratings, and excel in global markets.

How Translation Requests Are Processed When Using Smart MT™

Smart MT™ software provides automation during translation. There are 14 processing steps, resulting in fast, seamless, and secure translations.

Transform Multilingual Customer Experience with Machine Translation

Customer experience is of critical importance. MT and interpretation enable brands to provide world-class customer service in any language.

The Future of Language Technology: The Future of Machine Translation

MT will evolve and become increasingly essential for translation productivity if deployed properly.

Case Study: How AI Enables Authentic Multilingual Content at Scale

See how Lionbridge’s AI-powered language platform helped a leading global retailer cut costs, improve content quality, and increase localization ROI.

Frequently Asked Questions

Still have questions about Smart MT? Here are the answers to some of the questions customers frequently ask.

MT technology is, at this point, standardized and predictable in its abilities. We know exactly what it can do, and how quickly it can accomplish it, in a localization workflow. LLMs, trained for specific purposes, have more nuance and fluency. They’re also more sophisticated regarding making decisions. They may not always be necessary to get the job done. The most robust solutions combine both, delivering translations faster and on a more detailed, perfected level. However, an MT-only solution sometimes delivers precisely the localization a customer needs.

We employ LLM technology to extend the reach of our MT engines. The LLM, which is more sophisticated and fluent, reviews and improves the initial output from the MT translation process. Though this isn’t always necessary, in some cases, it’s an excellent addition to a localization solution.

No, one of the benefits of using Smart MT is the ability to change MT engines at any time easily. MT vendor lock-in is problematic because big tech companies continuously invest in and improve their engines.

In addition, each MT engine performs differently by language pair and by domain, so no single MT engine will ever deliver best-in-class performance for all of your needs. Smart MT lets you leverage the best options with the ultimate flexibility because advancements and improvements are evolving in the market.

Smart MT supports leading MT engine providers like Google, Microsoft, Amazon, Yandex, and DeepL.

Customers praise Smart MT for its flexibility and ease of use. Administrators can easily manage MT engine selection by language pairs, upload and manage linguistic assets, and manage language glossaries more easily by empowering in-country reviewers to make changes.

Deploying to end users is a breeze as well. Use our purpose-built API for real-time chat translation, giving your users and support reps a seamless experience during interactions. Office workers may access a portal to copy and paste raw text/documents for instant translations.

Yes, Smart MT allows the enforcement of terminology based on Do Not Translate (DNT) and glossary lists added to a specific profile to ensure you stay on brand and keep your terminology consistent across all languages and digital channels.

By training Smart MT once and using it everywhere, you can effortlessly deliver consistent Digital Experiences (DX). Learn more about using terminology to improve MT output.

Machine Translation technology saves time and money in ways human translators cannot achieve. Talented human translators deliver unparalleled quality when compared to MT. Smart MT increases the quality of Machine Translation by selecting the best MT engine for your content.

Because of Machine Translation’s speed and cost-effectiveness, companies can localize more content than ever. More translations at quality levels that meet customer expectations result in greater customer satisfaction.

Airbnb recently started offering Machine Translation on its platform. It enables the company to localize everything as homeowners and guests communicate. Smart MT can provide this type of translation, which is always on. It supports variable quality and notably enhances customer experiences. In this type of application, MT becomes a feature that extends the functionality of customer apps by adding a translation capability.

Smart MT supports the major MT engines: Google, Microsoft, Amazon, and DeepL. It’s beneficial for you to utilize all these engines since generic engines don’t perform uniformly. Topic domains and language pairs can influence engine performance, which fluctuates as improvements and refinements are constantly made. See recent quality scores of the top MT engines with Lionbridge’s Machine Translation Tracker, the longest-standing measurement of the major MT engines.

Yes, the Smart MT portal can handle PDFs. Consider the following guidelines:

- PDFs created directly with the “print to PDF” feature from an application will be of better quality than scanned documents

- Images that are of higher quality are simpler to process

- Standard fonts produce better results

- Low contrast and blurred texts, crooked and folded pages, and handwritten annotations may negatively impact results

- Text within graphics may be positioned incorrectly or fail to be extracted, and text in columnar layout may be parsed incorrectly

As Machine Translation experts, Lionbridge can help you use MT to get the most out of the technology without incurring detrimental errors. Among the benefits, we select the best engine for your content, improve output quality with Smart MT, provide MT training when required, and put an infrastructure in place to meet varying quality levels.

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